Back to top

Relationship Officer

Duxte Ltd
Tuesday, March 31, 2015

To manage own sales production performance and implementing corrective actions to achieve target objectivesProactively driving sales through a combination of advertising, customer referrals and viral marketing (word of mouth).Building a relationship with potential clients by keeping in contact with them and making regular contacts to determine their financial needs and provide support and adviseTaking initiative to obtain new contacts/potential customers through innovative means e.g. non-branded personalized flyers and responsible for building networks through known contacts e.g. local employers, referralsEnsure the customer is able to repay the loanEnsure all key business risks are analysedSubmit daily collection reports as and when requiredReview and follow-up of Arrears Reports for own customer base.Review and management of customer portfolio (portfolio size, number of customers, portfolio at risk and arrears totalResponsible for collection of the loan application supporting documentationCollection of customer feedback on products and services in order to identify areas of improvement of our products and / or servicesEnsure that you are presentable at all times.